eProc Control Center is a powerful IT service desk management tool that enables organizations to streamline their IT support processes and resolve common issues in under a minute without the need for remote control. With real-time data streaming to a central screen, service desk technicians gain visibility into every computer across the organization, allowing them to quickly locate and resolve any support issues in under one minute.
Utilizing eProc Control Center, IT service desk technicians can quickly locate and resolve any support issues in under one minute, resulting in increased productivity and the ability to close more support tickets faster than ever before. This tool offers a comprehensive view of the organization’s IT infrastructure, enabling quick detection and resolution of issues, improving end-user experience and productivity, and reducing costs.
Resolve support tickets in under one minute.
No remote control required
Ability to locate specific computers or users in seconds
Increased productivity
Prevent support ticket overflow
Improve expertise
Custom Commands
Streamline your IT Service Desk workflows with the power of Custom Commands
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Control Hub
Powerful view for monitoring and controlling remote computers data and information in Real-time
Effortlessly Monitor and Control Remote Computers Data and Information with EProc's Incredibly Powerful and User-Friendly Real-Time View
Control Center
Streamline Your IT Service Desk Workflow with eProc Control Center
Resolve Tickets in Seconds and Gain Real-Time Visibility without Remote Control on Thousands of PCs