Our Company

eProc Solutions is a cutting-edge software development company specializing in IT support solutions. With a team of highly skilled developers and IT support professionals, we are committed to providing the best support for our clients.

Our software solutions are designed to help IT teams increase efficiency and productivity, while minimizing end-user frustration. With our innovative products, we aim to revolutionize the way IT support operates, streamlining processes and empowering IT professionals to diagnose and resolve issues quickly and efficiently.

At eProc Solutions, we are guided by a set of core principles in everything we do. Our aim is to provide exceptional service to our clients, ensuring business continuity and compliance, maximizing ROI on the help desk, and proactively addressing future needs. We believe in bringing genuine innovation to the current state of the help desk, providing solutions that enable IT professionals to access and accomplish tasks in the network seamlessly.

Our products include the revolutionary eProc software, which provides service desk teams with the tools to close tickets in less than one minute, without remote control. This unique framework allows technicians to resolve the most common problems in under one minute, preventing ticket escalation and overflow.

We are committed to providing exceptional implementation and support for all of our products, ensuring that our clients receive the highest level of service and support possible. With eProc Solutions, you can rest assured that your IT support needs are in safe and capable hands.

In summary, eProc Solutions is a software development company that is committed to providing innovative and efficient IT support solutions to organizations of all sizes. With our state-of-the-art products and exceptional service, we aim to transform the way IT support operates and maximize productivity across entire organizations

Vision Statement

eProc Solutions empowers your IT team to fully support your users. We are determined to increase help-desk efficiency and eliminate end-user frustration. Our solutions are designed to boost productivity across your entire organization.We follow these guiding principles in developing our platform of products:

Resolve support tickets in under one minute.

No remote control required

Ability to locate specific computers or users in seconds

Increased productivity

Prevent support ticket overflow

Improve expertise