with eProc

You can
Resolve
 IT support tickets 
Without Remote Control
In Under One Minute
Without User Interruptions
Without Ticket Escalation
You can Resolve
IT
 support tickets 
Without Remote Control
In Under One Minute
Without User Interruptions
Without Ticket Escalation
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You've Tried Every
IT Support Technology,
But it’s still not good enough

Resolution times are still high and support tickets keep piling up, impacting every aspect of your organization – from productivity to customer experience and, ultimately, the bottom line.

Are you ready to step in where automation fails? eProc is your missing Link

Launched in 2008, the unique communication framework allows IT teams to reduce resolution times by more than 90%, without remote control. That’s nearly 10 times more tickets resolved, with no downtime.

Are you ready to step in where automation fails? eProc is your missing Link

Launched in 2008, the unique communication framework allows IT teams to reduce resolution times by more than 90%, without remote control. That’s nearly 10 times more tickets resolved, with no downtime.

Enjoy eProc’s benefits

Better user experience

Reduced downtime

Faster ticket resolution

Enhanced professional skills

Direct computer access without remote control

Ticket resolution in under one minute

Increased customer satisfaction

Reduced ticket escalation

Improved service desk productivity and efficiency

eProc is the closest thing to IT voodoo.
No modern organization can afford to operate without it

Your Current Resolution VS eProc's Statistics

Tap To See The Difference

Frame 758530856 Frame 758530856

Tickets A Day per Technician

Tickets A Day per Technician

Remote control dependent

without Remote control

Avg time to close ticket

Avg time to close ticket

tickets overflow

Prevent tickets overflow

Poor work performance

Improved Workload 
technician

Poor Service Quality

high Service Quality

Negative Customer Satisfaction

positive Customer Satisfaction

Dive into eProc

eProc changes the way you deliver organizational support by replacing lengthy remote computer digging.
Seamlessly integrated with your existing systems and IT solutions, eProc encompasses four solutions:

Control Center

Streamline Your IT Service Desk Workflow with eProc Control Center

Control Hub

Powerful view for monitoring and controlling remote computers data and information in real-time.

Custom Commands

Streamline your IT Service Desk workflows with the power of custom commands.

Altering Global IT for Over a Decade

eProc assists modern organizations to operate at peak efficiency via new IT solutions.
Since 2008, we have collaborated with IT experts across dozens of organizations worldwide; enabling them to keep pace with customer demand and organizational goals.

Take the Leap.

We’ve Got You Covered