Healthcare industry
eProc Solutions is a software solution that is designed to help organizations manage their IT support more efficiently. One of the advanced features of eProc is the Emergency Alert Messages (EAM), which is particularly beneficial for the Healthcare industry, including hospitals. Here are some reasons why eProc is good for the healthcare industry: Efficient IT […]
Defense industry
eProc is an ideal solution for the Defense industry due to its unique framework and ability to resolve most common problems in under one minute and without remote control. As a result, eProc can assist the Defense industry’s service desk team in improving their productivity and efficiency without compromising security. One of the most significant […]
Government and municipalities
eProc’s software is an ideal solution for Government and municipalities seeking to optimize their service desk operations. By utilizing eProc’s unique framework, service desk technicians can resolve most common problems in less than a minute, resulting in increased efficiency and faster ticket resolution. With eProc, technicians can resolve around 80 tickets per day, a significant […]
Banking and finance industry
eProc’s software can help finance and banking organizations optimize their service desk operations. With eProc’s unique framework, service desk technicians can resolve most common problems in under one minute and without remote control. This leads to a significant increase in efficiency, allowing technicians to resolve around 80 tickets a day, which is eight times more […]